Legal
Privacy Policy
Last updated: May 2026
Who we are
Challenge That Pty Ltd (“Challenge That”, “we”, “us”) operates challengethat.com.au. We are a hospitality loyalty and CRM consulting firm based in Maroubra, NSW, Australia. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
For any privacy-related enquiries, contact us at info@challengethat.com.au.
What information we collect
We collect personal information in the following ways:
- —Contact form: When you submit our contact form, we collect your name, email address, venue or company name, and the message you send. This information is used solely to respond to your enquiry.
- —Analytics: We use Google Analytics 4 to understand how visitors use our site. This collects anonymised data including pages visited, time on site, browser type, and general location. It does not identify you personally. You can opt out via Google’s opt-out tool.
- —Booking via Calendly: If you book a consultation through our Calendly link, that information is collected and stored by Calendly under their own privacy policy. We receive your name, email, and any notes you include.
How we use your information
We use the information we collect to:
- ✓Respond to your enquiries and consultation requests
- ✓Provide our consulting services to you
- ✓Improve and maintain this website
- ✓Understand how our site is being used (via anonymised analytics)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
How we store and protect your information
Information submitted via our contact form is transmitted by email and stored securely. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website is hosted on Vercel, which operates data centres with industry-standard security practices.
Third-party services
This site links to or integrates with the following third-party services, each governed by their own privacy policies:
Cookies
Google Analytics uses cookies to collect anonymised usage data. By using this site you consent to this. You can disable cookies in your browser settings or use Google’s opt-out browser add-on to prevent Analytics tracking.
Your rights
Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate. To make a request, contact us at info@challengethat.com.au. We will respond within 30 days.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us: